Privacy Policy

    1. We, Boston City Campus And Business College Proprietary Limited, a company incorporated in accordance with the laws of the Republic of South Africa, with registration number 1996/013220/07, and with registered address at Ground Floor, Autoparks House, 13 Cross Road, Glenhazel, Johannesburg (“Boston City Campus“, “we” or “us“) respect and recognise the importance of protecting the privacy of all persons whose Personal Information (as defined in paragraph 2.1 below) comes into our possession, and we will take all reasonable measures to protect it.
    2. Boston City Campus is a higher education institution established in accordance with the Higher Education Act, No. 101 of 1997. We offer various educational courses and programmes, including postgraduate, degrees, diplomas, higher certificates, occupational courses and short learning programmes (“Education Services“). We are also accredited with the British Accreditation Council, which provides graduates with a globally recognised education.
    3. This policy (“Privacy Policy“) (which can be found on our website, (“Website“)) sets out the basis on which any Personal Information that we collect from you, or that you provide to us, will be used, stored and processed by us. Any capitalised term used in this Privacy Policy and that are not defined in this Privacy Policy shall have the meaning given to such terms in the Protection of Personal Information Act, No. 4 of 2013 (“POPI“).
    4. For purposes of the applicable data protection legislation in the Republic of South Africa, we are the “responsible party” in respect of the Personal Information submitted to us by you and/or that may be collected by us through our Website, any correspondence and/or communication with you.  However, there may be certain instances where we process Personal Information on behalf of a third party, in these instances we are an “operator” in respect of the Personal Information submitted to and/or collected by us for this purpose. Please note paragraph 4 below as it deals with Personal Information disclosed to third parties.
    5. By visiting and/or interacting on our Website, submitting enquiries in respect of any of our courses and/or programmes comprising the Education Services, applying for and enrolling in any of the courses and/or programmes comprising the Education Services, attending any promotional events or school visits or telephonically being contacted by us, you agree to your Personal Information being used, collected and disclosed in the manner set out in this Privacy Policy.
    1. When you visit the Website, we may collect certain information that is not Personal Information such as your Internet Protocol (“IP“) address, operating system, browser type and internet service provider. This type of information does not identify you personally.
    2. Whilst rendering the Education Services, we may also collect your Personal Information.  For purposes of this Privacy Policy, “Personal Information” shall mean any information of a personal nature by which you can be identified such as your name, identity number, postal address, email address, telephone number, home country, postal code, fax number, gender, age, parents/guardian/sponsors details, financial details of you/your parents or guardian/your sponsor, academic records and/or academic qualifications.  In particular, we may collect and process the following information (which may include Personal Information):
      1. information that you provide by completing certain application forms on our Website. This includes (but is not limited to) information provided by you when enquiring, applying and/or enrolling in any of our Education Services (such as your name, surname, identity number, email address, contact number and banking details) or enquiring about any of our Education Services;
      2. information collected through user satisfaction surveys that we may ask you to complete and that we use for research purposes;
      3. information collected during promotional competitions that we run or for prizes or gifts awarded by us;
      4. information collected during promotional or student events and/or school visits undertaken by us;
      5. details of your visits to our Website (including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise) and the resources that you access;
      6. information provided by you in respect of the IT bursaries offered by the Boston Education Trust;
      7. information provided by you during any telephonic discussions which may be held with you and one of our staff members;
      8. information provided in respect of any scholarship applications, which includes (but is not limited to) your name, surname, identity number, matric certificate, academic results and any additional information which may be required by the institution providing the scholarship);
      9. information provided by you in respect of your submission of a bursary application, which includes (but is not limited to) your name, surname, identity number, matric certificate, motivational letter and academic results; and
      10. recording of telephone calls, you make to us, unless you specifically request us not to.
    3. The supply of all Personal Information by you is voluntary; however, you acknowledge that we cannot make the Education Services available to you if you do not wish to supply such Personal Information.
    4. By continuing to use our Website and/or making use of our Education Services, you consent to the processing, collection, storage, and use of the Personal Information provided to us for purposes of providing you with the Education Services that we offer and for any other purpose set out in this Privacy Policy, and you further consent to our collection of any changes or updates thereto.  If you do not agree to this Privacy Policy, please do not make use of the Education Services provided by us or continue to use our Website.
    5. In terms of the relevant provisions of POPI, we are only able to process the Personal Information of a child under the age of 18 years of age (“Minor“) where their parent/guardian has consented thereto. Should you be a Minor and continue to make use of our Website or any of the Education Services offered by us, you declare that you do so with the consent of your parent/guardian. Where reference is made to you providing your consent to, amongst other things, the processing of Personal Information as contemplated in this Privacy Policy, such reference shall include the consent of your parent/guardian, where you are a Minor.
    6. Where you provide us with Personal Information relating to a third party data subject (for example, details of a child who is a minor), you warrant that you have obtained all necessary consents from such third party and/or their guardian(s) or parent(s) to the extent required by law, for you to share such Personal Information with us to process on your behalf. Where you are a child who is a minor, you warrant that you have obtained the consent of your parent/guardian to the fullest extent required by law, to permit us to process your Personal Information.
    1. If you wish to use our Website and/or make use of the Education Services, we will need to collect basic information about you, including your Personal Information.
    2. We use the Personal Information we collect about you for a number of purposes, namely –
      1. to provide you with information on our Education Services or to market the Education Services which we feel you may be interested in, provided that you have consented to being contacted for such purposes or, where you are a child who is a minor, your parent/guardian has consented to you being contacted for such purposes;
      2. to carry out market research and for forecasting purposes;
      3. to carry out any contracts that may be formed between us, you and/or any third parties (in particular, in order to be able to provide you with the Education Services);
      4. to provide you with communications in respect of our Education Services (including, but not limited to, communications regarding special offers which you may be entitled to, new courses which may be available, associated courses and others which we feel may be of interest to you);
      5. to respond to any queries, you may make either through our Website or by contacting us telephonically or via email;
      6. to notify you of any changes to our Education Services offered by us (including, but not limited to, any additional services which we may offer in the future or any changes pertaining to the manner in which such Education Services will be made available to you, either through physical classes or virtually);
      7. to improve the Education Services we offer or generally to improve your experience any of our campuses (whether in relation to our online or physical campus) – for example, you may be asked to complete a survey in this regard;
      8. to provide you with communications regarding any amounts owed by you as a consequence of us rendering the Education Services or for any other reason not relating to the provision of the Education Services;
      9. to provide communications to third parties including (without limitation) debt collection agencies, the South African Revenue Services and/or credit bureaus; and
      10. to include within our marketing communications or any marketing campaign which we may run (this includes any comments made by you or photos provided by you.
    3. We will only use your Personal Information in accordance with this Privacy Policy, or where we are required or authorised by law to disclose your Personal Information to others or have your permission to do so.
    1. We will not use Personal Information for any purpose (other than those stated in paragraph 3 above) without your express consent.  We will not use or disclose any Personal Information to third parties without your consent, unless the use or disclosure is –
      1. required in order to comply with any applicable laws, orders of court or legal processes served on Boston City Campus (including, without limitation, any legislation, requirements or processes imposed by the Department of Higher Education and Training, the Council on Higher Education, the South African Qualifications Authority; any Services Sector Education and Training Authority, the National Credit Regulator and/or our overseas accreditation bodies) and/or
      2. disclosure is necessary to protect and defend the rights or property of Boston City Campus.
    2. We work closely with trusted partners with whom we need to share Personal Information to help us provide you with the Education Services.  A list of our partners may be provided upon written request.
    3. We may share your Personal Information with –
      1. other divisions or companies within the Boston City Campus’ group of companies so as to provide joint content and services like registration, for transactions and student support, to help detect and prevent potentially illegal acts and violations of our policies (including the provisions of this Privacy Policy), and to guide decisions about our products, services and communications;
      2. an affiliate, in which case we will seek to require the affiliate to honour the provisions of this Privacy Policy;
      3. our student material suppliers or service providers under contract who help supply certain academic material or help with parts of our business operations, including fraud prevention, bill collection, marketing, technology services;
      4. credit bureaus to report account information, as permitted by law;
      5. advertising and/or marketing agencies;
      6. banking partners as required by credit card association rules for inclusion on their list of terminated merchants (in the event that you utilise the services to receive payments and you meet their criteria); and
      7. third parties (including, without limitation, the Department of Higher Education and Training, the Council on Higher Education, the South African Qualifications Authority; any Services Sector Education and Training Authority, the National Credit Regulator, our overseas accreditation bodies and/or software services providers which may be required to provide certain of the Education Services to you).
    4. We will share information only as anticipated within this Privacy Policy and wherever appropriate, try to limit disclosure to information in aggregated form, to avoid or limit identifying you personally.
    5. We may also provide information to third party service providers who process information on our behalf to help run some of our internal business operations including email distribution, IT services and customer services.
    6. Your Personal Information may at times be shared with organisations located in other countries around the world.  We only make arrangements to transfer Personal Information overseas where we are satisfied that adequate levels of protection are in place to protect any Personal Information held in that country or that the service provider acts at all times in compliance with applicable privacy laws.  Where required under applicable laws we will take measures to ensure that Personal Information handled in other countries will receive at least the same level of protection as it is given in this Privacy Policy.
    7. You understand that we may disclose or share Personal Information with third parties as outlined above in order for us to be able to provide you the Education Services.  If you are concerned about these arrangements, please do not continue to make use of the Education Services.
    8. We will be entitled to disclose your Personal Information to those of our affiliates, agents, advisors, employees and/or third-party service providers and suppliers who assist us to interact with you via mobile communications and/or email, and thus need to know your Personal Information in order to assist us to communicate with you properly and efficiently.  We will ensure that all such employees and/or third-party service providers having access to your Personal Information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your Personal Information.
    9. On occasions, we may be required to disclose your Personal Information due to legal or regulatory requirements.  In such instances, we reserve the right to disclose this Personal Information as required in order to comply with our legal obligations, including but not limited to complying with court orders, warrants, subpoenas, service of process requirements or discovery requests. This includes, but is not limited to, any legal or regulatory requirements or processes imposed by the Department of Higher Education and Training, the Council on Higher Education, the South African Qualifications Authority; any Services Sector Education and Training Authority, the National Credit Regulator and/or our overseas accreditation bodies.
    10. We may also disclose information about you to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to enforce this Privacy Policy; respond to claims that any content violates the rights of third-parties; or protect the rights, property, or our personal safety or your personal safety or to protect the general public.
    1. Where you have indicated that you would like to receive direct marketing communications from us and provided your consent thereto, we may send email or mobile communications to you concerning our Education Services or such other products as may be provided by us from time to time and to which you have consented to receiving.
    2. You can also unsubscribe from receiving electronic direct marketing messages by following the “unsubscribe” instructions included in our communication (and you may change your preferences and cease receiving direct marketing from us through your account settings).  We will not change your preferences without your consent.
    1. You are our valued customers, and we recognise that protecting your privacy is important to you and to us.  For this reason, we are committed to protecting the Personal Information that you provide in a variety of ways.
    2. We will –
      1. treat all Personal Information as strictly confidential;
      2. take appropriate technical and organisational measures to ensure that all Personal Information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
      3. promptly notify you if we become aware of any unauthorised use, disclosure or processing of your Personal Information;
      4. provide you with reasonable evidence of our compliance with our obligations under this Privacy Policy on reasonable notice and request; and
      5. upon request, promptly return or destroy any and all of your Personal Information in our possession or control.
    3. Due to the nature of the Personal Information within our possession or under our control, there may be instances where your Personal Information is retained indefinitely by us. Any Personal Information which is not kept indefinitely by us, will not retain for longer than –
      1. a period of 10 consecutive years after your last interaction with us; or
      2. the period for which it was originally required, unless we are required by law to do so, or you consent to us retaining such Personal Information for a longer period.  Where your information is no longer required or the period of [10] consecutive years has expired (whichever occurs last in time), we will ensure that either (i) it is disposed of in a secure manner or (ii) it is encrypted with limited individuals within Boston City Campus having access to the encryption key and, where required by applicable law, we will notify you when such information has been disposed of or encrypted.
    4. If you register an account with us, please do keep your details up to date and notify us of any changes to your Personal Information. You can do this by contacting us using the details set out in paragraph 13.3 below.
    1. We will take appropriate, reasonable technical and organisations measures to protect your Personal Information, and we will use technology that will help us to do this, however, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your information transmitted to us.  Any transmission of your information is entirely at your own risk.  Once your information is received by us, we or the applicable third party service providers shall use strict procedures and security features to try and prevent unauthorised access.
    2. You hereby consent to the transfer, storage or hosting of your Personal Information on servers within and outside of South Africa.  We will at all times ensure that appropriate security safeguards are in place to secure and protect such Personal Information.
    1. We may collect information about your computer including, where available, your IP address, operating system and browser type or for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
    2. We may use cookies to manage our users’ sessions and to store preferences, tracking information, and language selection. Cookies may be used whether you register with use or not. The term “Cookies” is used to describe small text files transferred by a web server to your hard drive and thereafter stored on your computer. The types of information a Cookie collects include the date and time you visited the Website, your browsing history, your preferences and your username.
    3. In some instances, our third-party service providers may use Cookies on the Website. We cannot control or access Cookies used by third-party service providers. This Privacy Policy covers only Cookies used by us, and not any Cookies used by third parties.
    4. Cookies enable us to –
      1. estimate our Website’s audience size and usage pattern;
      2. store information about your preferences, which allows us to customise the Website according to your individual interests;
      3. speed up your searches; and
      4. recognise you when you return to the Website.
    5. You have the ability to either accept or decline the use of Cookies on your computer, whether you are registered with us or not. Typically, you can configure your browser to not accept Cookies. However, declining the use of Cookies may limit your access to certain features of the Website.
    1. In some jurisdictions you may have the right to request copies of your Personal Information which is within our custody and control together with details about how we use that information.  If you think any of the Personal Information, we hold about you is inaccurate, you may also request us to correct it.  You may also have a right, in certain circumstances, to require us to stop processing your Personal Information.
    2. In relation to all of these rights, you should please email or write to us at the address set out in paragraph 15 below.  Please note that we may, where permitted under applicable law, charge a small administrative fee and/or request proof of identity.  We will respond to requests within all applicable timeframes.
    3. In certain circumstances (for example where required or permitted by law) we might not be able to provide you with access to some of your Personal Information, but where appropriate we will notify you of the reasons for this.
    4. You may request access to your Personal Information by sending an email to us at
    5. You have the right to lodge a complaint with the Information Regulator if you think that we are in breach of any applicable data protection legislation. The office of the Information Regulator’s details are as follows:
      • Website:
      • Tel: 012 406 4818
      • Fax: 086 500 3351
      • Email:
    1. This Privacy Policy applies to our Website as well as the rendering of Education Services to you. If you click on the links to third-party websites, you leave the Website. We are not responsible for the content of these third-party websites or for the security of your Personal Information when you pursue the third-party websites. These third-party service providers and third-party websites may have their own privacy policies governing the storage and retention of your Personal Information that you may be subject to. They may also collect information that is not Personal Information such as your IP address, browser specification, or operating system.
    2. This Privacy Policy does not govern Personal Information provided to, stored on, or used by these third-party service providers and third-party websites. We recommend that when you enter a third-party website, you review the third-party website’s privacy policy as it relates to how such third parties collect, process, store and protect your Personal Information.
    1. If we undergo a change of ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may cede, delegate, transfer and/or assign our rights and obligations to your Personal Information we have in our possession to the successor, purchaser or separate entity.
    2. We will disclose the cession, delegation, transfer and/or assignment on our Website.
    1. We will only retain your Personal Information for as long as it is necessary to fulfil the purposes explicitly set out in this Privacy Policy, unless a longer period of retention is required or authorised by law or you have consented to your Personal Information being retained for a longer period.
    2. During the period of retention, we will continue to abide by our obligations contemplated in this Privacy Policy.
    1. This Privacy Policy governs the ways in which we collect and use information about you through the (i) Website, (ii) in any correspondence and/or communication with us, and/or (iii) provision of any Education Service.
    2. You agree to provide accurate, truthful and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.  Failure to adhere to this requirement will entitle Boston City Campus, among other things, permit us to refuse to provide you with the Education Services.
    3. You may access, remove, review, and/or make changes to Personal Information which you have provided to us.  We may also send you any legally required notifications and certain notifications, including but not limited to, service-related notices or notices regarding a change to any of our policies.  For example, we may send you a notice regarding server problems or scheduled maintenance of our Website.  You can opt out of receiving these notifications or any other email communications from us by emailing us at
    4. This Privacy Policy or any provisions of this Privacy Policy is regulated by or subject to the POPI or other data protection legislation. It is not intended that any provision of this Privacy Policy contravenes any provision of POPI or any other data protection legislation.  Therefore, all provisions of this Privacy Policy must be treated as being qualified, to the extent necessary, to ensure that the provisions of POPI or any other data protection legislation are complied with.
    1. We reserve the right to change this Privacy Policy from time to time, and in our sole discretion.  We may send you a notice regarding material changes to this Privacy Policy, but we encourage you to frequently check this Privacy Policy for any changes.  Your continued use of our Website and/or the Education Services after any change in this Privacy Policy will constitute your acceptance of such changes.
    1. Any questions, comments and requests you may have regarding this Privacy Policy are welcomed.  In the event of any questions, comments and requests about this Privacy Policy, please contact us at with “Privacy Policy” in the subject line, or write to us
      • Postnet Norwoo
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Last edited on 21/06/2021